At Golden State Business Bank, securing customers’ information is important to us. We value your trust and handle your information with care. This privacy notice applies only to individuals who obtain a financial product or service from Golden State Business Bank primarily for consumer (personal, family or household) purposes. We may revise this notice at any time, and will notify you if then required by law.

INFORMATION WE COLLECT

To conduct our business, we collect nonpublic personal information (your “personal information”) about you from the following sources:

• Information we receive from you on applications or other forms. Examples of this type of information include your name, address, employment, assets, liabilities and income;
• Information about your transactions with us, our affiliates, or others, such as our account balance, payment history and parties to transactions; and
• Information we receive from third parties, such as credit bureaus relating to your creditworthiness, or other matters.

INFORMATION WE SHARE

We may disclose personal information about our customers or former customers as permitted by law. This may include disclosing information to third parties assisting us in servicing and processing your loan or deposit account, in response to lawful subpoenas, to prevent fraud, to comply with banking regulations and audits, to record deeds of trusts and mortgages in public records, to credit bureaus, and as authorized by you.

SAFEGUARDING YOUR INFORMATION

We limit access to personal information about you to those persons who need to know that information to provide products or services to you or to maintain and service your account. Employees are bound by a Code of Ethics which requires them to keep customers’ information confidential. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your information.

ACCURACY OF INFORMATION

Keeping your information accurate and current is important to us. We employ reasonable measures to ensure the accuracy of this information. If you think any information we have about you or your accounts may be incomplete or inaccurate, please notify us immediately. We will take prompt action to correct any inaccurate information we may have collected about you.